Specialized Information and Referral

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

 

Services
Hope for Wellness Helpline

Offers confidential counselling by telephone and online chat 24 hours a day, 7 days a week. Provides immediate, culturally relevant mental health counselling and crisis intervention, and refers callers to additional supports if needed.

Young Parent Program

Provides individualized ongoing support to pregnant and parenting youth and their children using a collaborative approach to help remove barriers and engage parents to develop skills, foster resiliency, and increase self-efficacy through coordination of access to community-based services, and pla

Sanad Program

Provides culturally-informed case management services to support immigrant, newcomer, refugee, and racialized adults, youths, seniors, and those with developmental disabilities. Connects clients to resources, funding sources, and relevant services.

YWCA Hamilton Support for Gender-Based Violence

Services designed to help newcomer, immigrant, and refugee women address their unique needs through community resources and referrals, short term sessional counseling, and workshops.

Supports and services offered: 

Seniors at Risk in Hamilton Collaborative

A centralized referral and intake process to facilitate timely interventions and supports for seniors impacted by issues such as dementia, abuse/exploitation, mental and physical health challenges, precarious housing, food insecurity, and social isolation.

Services offered include: 

Seniors at Risk in Hamilton Collaborative

A centralized referral and intake process to facilitate timely interventions and supports for seniors impacted by issues such as dementia, abuse/exploitation, mental and physical health challenges, precarious housing, food insecurity, and social isolation.

Services offered include: 

City of Hamilton Youth Strategy

Built through extensive engagement and collaboration with youth, City staff, parents and agency partners, the City of Hamilton’s Youth Strategy maps out a plan for how the City will engage youth aged 14-29 and address the issues they face in Hamilton.

HamOntYouth Steering Committee

The HamOntYouth Steering Committee is for all youth 14-29 who live in the city of Hamilton. The meetings are a safe space for youth to meet new people, learn about the community, to be heard and to have fun.

Immigrants Working Centre Community Connections

Offers activities that are aimed at providing opportunities for collective learning and skills-development in small groups, both in person and online. Provides opportunities to practice English, meet new people with shared interests, and get to know other Canadians and build professional and soci

Legal Line Services

Available via website are:

  • legal answers and documents
  • 2500 topics on provincial and federal laws
  • referrals
  • publishes legal guides and Your Guide to Canadian Law
Legal Line Website

Online website for Legal Line, offering legal answers and referral. 

Legal Line

Free legal answers covering over 2500 topics on provincial and federal laws, available by website.

Hamilton Trans Health Coalition Information and Referral Services

Offers email information and referral services for trans, gender-diverse, and non-binary people in Hamilton. Service specializes in referrals to gender-affirming health care. The coalition is not a medical clinic and does not have medical staff providing direct services.

Connex Ontario Mental Health Information and Referrals

Provides specialized information and referral services focusing on mental health, addiction, and problem gambling services in the province of Ontario. Service is available through the phone line, text, or via online chat through the website.

Connex Ontario Website and Phone Line

Website and phone line for Connex Ontario, providing information and referral service, focusing on mental health, addiction, and problem gambling services in the province of Ontario.

Connex Ontario

ConnexOntario is an information and referral service, focusing on mental health, addiction, and problem gambling services in the province of Ontario.

Columbian Refugees Association

Offers a variety of services to assist asylum seekers and people without immigrant protection through the integration and settlement processes in Canadian society.

Services include:

Dyslexia Resource Centre Multi-Sensory Reading Remedy Program

Offers a structured language program for teachers, tutors, parents, and home schoolers, to help promote literacy and learning.  This method of instruction combines techniques with teaching the structures of written English, sounds (phonemes), meaning units (prefixes, suffixes, roots), and common

Dyslexia Resource Centre Tutoring Services

Offers tutoring services for individuals with dyslexia, using a multi-sensory approach to help promote literacy and learning.

Dyslexia Resource Centre Office

Office for the Dyslexia Resource Centre.

Dyslexia Resource Centre

An organization offering information, resources and support to individuals with dyslexia and their families.  Provides assistance for individuals with dyslexia, to help them build literacy skills and gain confidence in their abilities.  Promotes awareness of dyslexia for professional educators, a

International Dyslexia Association Ontario Services

Assists people with dyslexia, their families and the communities that support them by:

International Dyslexia Association Ontario Website

Online website for the International Dyslexia Association Ontario.

International Dyslexia Association Ontario

A non-profit, charitable, volunteer-run organization providing information and support to individuals with dyslexia and their families, as well as educators and other professionals.

Alcohol, Drug, and Gambling Services

Provides information, counselling, and programs on alcohol, drugs, and gambling.

Services include:

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