Abuse and Violence

If you or someone you know is experiencing abuse or violence, these services can provide support.

Assaulted Women's Helpline

Phone:
Crisis Line Number: 1-866-863-0511
Crisis Line Number: 416-863-0511
TTY Number: 1-866-863-7868
Cell: #7233 (Text on Bell, Rogers, Fido, or Telus mobile phone)
Contact:
Email:
Web: Address:
Hours:
Mon-Sun
24 hours
,
Online chat available Mon-Fri 11am-8pm
Cost:
None
Who can access this service:

Open to all women experiencing domestic violence who are age 16 and older and all friends, families, neighbours, and others in contact with abused women.

How to apply:

Phone, live chat on the website, or text #SAFE (#7233). Visit website for more information.

Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women.

  • liaison with diverse communities
  • confidential and anonymous

Banyan Community Services, Partner Assault Response

Phone:
Contact:
Email: Web: Address: Hours:
Contact for information.
Cost:
Service
Client fee based on sliding scale
Who can access this service:

Offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving intimate partner violence.

How to apply:

Call to schedule an intake meeting.

12 week group education and counselling program on intimate partner violence and non-abusive ways of resolving conflict. Topics include:

  • Domestic Violence Defining Abuse
  • How Beliefs and Attitudes Affect Behaviour
  • The Effects of Abuse on Children, Partners and Self
  • Understanding Triggers and Warning Signs
  • The Impact of Substance Abuse
  • Healthy Relationships
  • Respectful Communication
  • Dealing with Conflict
  • Responsibility and Accountability

Survivors/partners of the offender are provided with support, including safety planning, referrals to community resources, and information on offender’s progress.

Breaking Free From Violence Family Support Worker

Phone:
Crisis Line Number: 1-888-308-6559
Contact:
Email: Web: Address:
Hours:
Cost:
None
Who can access this service:

Open to all Indigenous women.

How to apply:

Contact for information.

Supports Indigenous women in a culturally rooted, holistic way to navigate through complex systems encountered when experiencing violence and involvement in child welfare matters. Focuses on crisis management and stabilization, awareness and education, planning and goal setting, liaising with service providers, and providing conflict resolution support.

Centre de Santé Communautaire Program Combating Violence Against Women and Sexual Assault

Phone:
Toll-Free Number: 1-866-437-7606
Contact:
Email:
Web: Address: Hours:
Contact for information.
Cost:
None
Who can access this service:

French-speaking individuals who have experienced sexual assault or domestic violence.

How to apply:

Contact to book an appointment. 

Offers personalized, confidential support services to those directly and indirectly affected by domestic violence or related to sexual assault, regardless of their sexual identity or orientation, by providing a safe, confidential space. Services include:

  • Activities and support groups for women
  • Services for children exposed to violence
  • Support for survivors of sexual assault (women and men)
  • Services for families and loved ones of survivors of sexual assault
  • Anti-human trafficking program
  • Community awareness and prevention activities

Crisis Line for Sexual Assault Centre Hamilton and Area

Phone:
Crisis Line Number: 905-525-4162
Contact:
Maria Contreras, Office Coordinator
,
Lenore Lukasik-Foss, Director
Email: Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Open to all.

How to apply:

No application required.

24 hour crisis line offering confidential support for survivors of all genders who have experienced sexual violence as well has friends, family, and any others seeking information. Can organize accompaniment to the hospital or the police.

Fem'aide

Phone:
Crisis Line Number: 1-877-336-2433
TTY Number: 1-866-860-7082
Contact:
Email: Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Francophone women 16 years and older.

How to apply:

Call, text, or visit the website.

Confidential helpline for Francophone women dealing with violence that offers:

  • crisis intervention
  • support and referral to community agencies

Good Shepherd Centres, 24 Hour Women's Crisis Line Services

Phone:
Crisis Line Number: 905-523-6277
Contact:
Email:
Web: Address: Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Open to all individuals experiencing domestic violence, and all families, friends, and others seeking information.

How to apply:

No application required.

24 hour confidential crisis line offering support for individuals experiencing domestic violence. Offers emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.

Good Shepherd Women's Emergency Services, Martha House

Phone:
Crisis Line Number: 905-523-6277
Contact:
Email: Web: Address: Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Women and their children fleeing violence and abuse.

How to apply:

Contact for information.

A 40-bed emergency shelter for individuals and their children who are fleeing violence and abuse.

Programs and service:

  • Safe, short-term accommodation in private family-style units
  • Safety planning and emergency transportation to the shelter, if needed
  • Referrals and advocacy for legal, medical, financial, employment, housing and community services
  • Recreational and therapeutic programs for children
  • Counselling
  • Access to cultural interpreters

Good Shepherd Women's Emergency Services, Mary's Place

Phone:
Crisis Line Number: 905-523-6277
Contact:
Email: Web: Address: Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Women dealing with homelessness, poverty, mental illness and/or violence.

How to apply:

Contact for information.

An emergency shelter, providing safety, support, and emergency accommodation to women who are dealing with homelessness, poverty, mental illness, and/or violence.

Programs and services: 

  • Emergency accommodation and safety planning
  • Referrals and advocacy for medical, legal, and other community services
  • Assistance in establishing permanent housing
  • Recreational and educational daily activities for residents and women living in the community

Honouring the Circle Transitional Housing

Phone:
Crisis Line Number: 1-888-308-6559
Fax Number: 905-664-1101
Contact:
Email: Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Indigenous women and children.

How to apply:

Contact for information.

Offers transitional housing and support programs for up to 12 months for Indigneous women and children who are at risk of homelessness and poverty. The supportive housing facility is geared towards women and children who have been victims of violence.

Inasmuch House Crisis Line Services

Phone:
Crisis Line Number: 905-529-8600
Crisis Line Number: 289-212-6399 (Text)
Contact:
Email:
Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Open to all individuals experiencing domestic violence, and friends, family, and any others seeking information.

How to apply:

Call, text, or web chat for support. 

Offers text message and web chat support for women experiencing abuse and homelessness. Provides confidential emotional support, practical advice, safety planning, and referrals to other local services.

Inasmuch House Women's Shelter Services

Phone:
Crisis Line Number: 905-529-8600
Crisis Line Number: 289-212-6399 (Text)
Crisis Line Number: 1-833-654-4217 (Toll-free)
Contact:
Email:
Web: Address:
Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Female-identifing and non-binary people, with or without children in their care, who are experiencing abuse and/or homelessness.

How to apply:

Contact for information.

An emergency shelter for women and non-binary people, with or without children, who are experiencing domestic abuse and/or homelessness.

Services available for residents include:

  • safe shelter with access to meals, clothing, laundry, and other personal supports
  • child and youth workers
  • legal advocacy
  • transitional housing support worker
  • safety planning
  • referral to other community services

Victoria and Friends Women's Shelter

Phone:
Crisis Line Number: 905-387-8881
Contact:
Email:
Web: Address: Hours:
Mon-Sun
24 hours
Cost:
None
Who can access this service:

Open to all women, with or without children, who are experiencing violence, abuse, and/or trafficking.

How to apply:

Call the 24-hours crisis line at 905-387-8881.

An emergency 22-bed shelter for women, with or without children, who are experiencing family violence, abuse and/or human trafficking. Offers emergency shelter, a safe environment, meals, and access to support workers.

Violence Against Women Counselling

Phone:
Contact:
Email: Web: Address: Hours:
Contact for information.
Cost:
None
Who can access this service:

Open to all women age 16 and older who identify themselves as having been physically, sexually, emotionally, or financially abused, or are at risk for abuse, and their children.

How to apply:

Contact for information.

Offers support to women who have been exposed to abuse and violence, whether physical, sexual, emotional, or financial. Programs provide knowledge and understanding of abuse, safety planning, and access to community resources.